Bluetooth know-how and eSolutions showcased: Phonak eAudiology event

Read about our recent eAudiology event in London, which shone a light on the impressive new suite of Phonak eSolutions.

Our recent eAudiology event in London marked the culmination of a series of events shining a light on the impressive new suite of Phonak eSolutions, announcing new product launches and supporting attendees with Bluetooth advice and know-how.

Over 100 attendees joined the Phonak team at roadshows across the country, taking part in a morning of informative sessions showcasing the new Marvel hearing aid; learning more about ‘listening effort’ and StereoZoom technology, and a popular session: Understanding Bluetooth.

Following a networking lunch, attendees were invited to explore the eSolutions for themselves, taking part in hosted demonstrations of Phonak’s eSolutions: Remote Support, myCall-to-Text, Phonak eLearning, eStore, Hearing Screener and more.

The Phonak eLearning, or LMS, proved popular with many attendees remarking on the ease of use of the online modular learning system, and the flexibility it offers. Modules are designed to be accessible from any device, at your convenience and are just 15 minutes long – perfect for a commute, tea break or evening activity if the working day is jam-packed with customers!

Like this? Read: Smart apps: the next step in hearing aid technology

Also popular was the Phonak eStore – attendees were taken through the ordering process by the Phonak team and shown just how accurate and bespoke the orders could be with just a few clicks. Several audiologists in the group were already fans of the eStore – if you’re yet to try it out then click here to learn more, or contact the team to get started.

In the coming months, we’ll publish a series of blogs taking a closer look at each of our eSolutions; explaining what they are, how they work, and how to set them up – plus any other FAQs about the technology – so you’re fully equipped with the knowledge you need to better inform your customers.

Want to get started with Phonak’s eSolutions? Contact Phonak’s customer services to find out how: 01925 623 600

Phonak Marvel: the ultimate combination of exceptional sound quality and universal Bluetooth® connectivity is now available with Telecoil and new SlimTip Titanium

Stäfa, Switzerland, February 26, 2019


In October of 2018, Phonak introduced Marvel—the world’s first hearing aid combining universal Bluetooth connectivity, industry-leading rechargeability and a suite of interactive smart apps designed to enhance the wearer experience. Today, Phonak Audéo Marvel remains the world’s first and only hearing aid capable of direct audio streaming from countless Bluetooth enabled devices in clear, rich, stereo sound. It’s also the first technology to seamlessly connect not only to iPhone but also to Android smartphones, which account for 86% of smartphones worldwide1.

Read more here