Introducing Phonak’s Bluetooth Support Page

Phonak Audéo Marvel offers Bluetooth connectivity to directly connect the device to a customer’s smartphone. This can vastly improve the wearer’s quality of life, allowing them to stream calls, music and other audio to their devices, without the need for wires.

What is Bluetooth?

Bluetooth is a way of exchanging data wirelessly over a short distance. It was originally designed to do away with the many wires connecting smart devices to each other (such as headphones and a computer). It uses a special radio frequency to send sound data between devices. You can put a Bluetooth chip in most smart items, including computers, digital cameras, smartphones and headphones.

The Phonak Bluetooth support page

With Phonak Audéo Marvel, clients can connect their device with an Android or iOS smartphone. However, some may turn to you for advice on how to do this or to troubleshoot any issues. That’s where Phonak’s Bluetooth support page comes in.

The page covers everything that you need to know to effectively use Bluetooth with Phonak devices. From setting up Bluetooth on an Android or iOS device, to resolving issues with noise filtering. It also includes guides on using the device for calling, listening to music, streaming videos and audiobooks, and disconnecting the device from a phone.

How you can use the page

Using the support page, practitioners can provide a better service to their clients who are using Bluetooth technology. In this way, your work can go beyond improving your customer’s hearing – to helping them benefit from the many perks of using Bluetooth with a Phonak device.

About the page

The page is user-friendly enough for you to point your clients directly to it. Alternatively, you can use it yourself and explain its information to your customer in person or over a call.

The page is separated into guides for iOS, Android or general enquiries. Depending on your requirements, you can then search for more specific instructions or advice using the search boxes located on each page. There is also an FAQ section to answer commonly asked questions.

Want to get started with the Phonak Audéo Marvel and Bluetooth support page? Contact Phonak’s customer services to find out how: 01925 623 600 or CLICK HERE to access the page.